Welcome to Belasea.com. Belasea.com is an affiliate of Belaface Limited. Belasea.com /or its affiliates ("Belaface Limited") provide website features and other products and services to you when you visit or shop at Belasea.com, use Belasea products or services, use Belasea applications for mobile, or use software provided by Belasea in connection with any of the foregoing (collectively, " Belasea Services"). Belasea provides the Belasea Services subject to the following conditions.
We offer a wide range of Belasea Services, and sometimes additional terms may apply. When you use a Belasea Service (for example, Your Profile, Gift Cards, Belasea Video, Your Media Library, Belasea products, or Belasea applications) you also will be subject to the guidelines, terms and agreements applicable to that Belasea Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.
Please review our Privacy Notice, which also governs your use of Belasea Services, to understand our practices.
When you use Belasea Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other Belasea Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Subject to your compliance with these Conditions of Use and any Service Terms, and your payment of any applicable fees, Belasea or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Belasea Services. This license does not include any resale or commercial use of any Belasea Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Belasea Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by Belasea or its licensors, suppliers, publishers, rightsholders, or other content providers. No Belasea Service, nor any part of any Belasea Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Belasea. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Belasea without express written consent. You may not use any meta tags or any other "hidden text" utilizing Belasea's name or trademarks without the express written consent of Belasea. You may not misuse the Belasea Services. You may use the Belasea Services only as permitted by law. The licenses granted by Belasea terminate if you do not comply with these Conditions of Use or any Service Terms.
You may need your own Belasea account to use certain Belasea Services, and you may be required to be logged in to the account and have a valid payment method associated with it. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. Belasea does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the Belasea Services only with involvement of a parent or guardian. Parents and guardians may create profiles for teenagers in their Belasea Household. Belasea reserves the right to refuse service, terminate accounts, terminate your rights to use Belasea Services, remove or edit content, or cancel orders in its sole discretion.
Belasea does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, Belasea does not take title to the refunded item. For more information about our returns and refunds, please see our Returns Center .
You may return most new, unopened items sold and fulfilled by Belasea within 7 days of delivery for a full refund. During the holidays, items shipped by Belasea can be returned after the holidays. However, the cost associated with return will not be paid by the Belasea.
Pack your item securely, inserting any paperwork that was included when you requested your return from the Online Returns Center. If you don't have the original product packaging, use a sturdy box and include padding such as packing bubbles or newspaper. Attach your return label to the package.
Send your return product to the following address with a subject: Return products along with explanation.
Usually in about 2-3 weeks. Most refunds are fully refunded within 7 days after we receive and process your return. It can be either via Bank transfer or Bkash or customer can collect the cash from our following office address
Note: If we refund the money, the cost of bank transaction or Bkash will be paid by the customer.
Refund can be full or partial. It can be instant or it might take time till the products are return to us. Belasea will determine weather it will be instant return or will wait until the product is return to Belasea. Partial refund subject to the product condition and other related issue.
Uses of products, effects of the products on human, authentication of the products and Brands and suggesstions/recommendations by the Belasea help center:
We are not a dermatologist or producer of the brand. We only can ensure the authentication of the products and Brands. Our colleagues at the Help Centers are not dermatologist and does not know the details of the customer's history to provide suggesstions or prescribe which products will be the right products for them. Our colleagues can only recommends to the customers, however, customers must purchase the products on their own risk regarding the uses, application and effect of these products. We will not be held accountable for any misusses of the products or the products have negative effect on our customers or any other effects on the skin. This is because we are not dermatologist, we are not the brand owner and we also do not have enough knowledge about the customer's profile. Our help center is mainly focused on to help customers, how to place an order, how to do the payment, Return and Refund system, Checking proces of the authentic products, which products are made for which types of skin (based on the manufacturer's recommendations). However, it must be known to our customers that we are not allowed to prescribe products so you must do enough research to buy the products and its effect on your skin.
You may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Belasea reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Belasea a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Belasea and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Belasea for all claims resulting from content you supply. Belasea has the right but not the obligation to monitor and edit or remove any activity or content. Belasea takes no responsibility and assumes no liability for any content posted by you or any third party.
Belasea respects the intellectual property of others. If you believe that your intellectual property rights are being infringed, please follow our Notice and Procedure for Making Claims of Copyright Infringement.
All purchases of physical items from Belasea are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Belasea attempts to be as accurate as possible. However, Belasea does not warrant that product descriptions or other content of any Belasea Service is accurate, complete, reliable, current, or error-free. If a product offered by Belasea itself is not as described, your sole remedy is to return it in unused condition.
"List Price" means the suggested retail price of a product as provided by a manufacturer, supplier, or seller. We regularly check List Prices against prices recently found on Belasea and other retailers. Certain products may have a "Was Price" displayed, which is determined using recent price history of the product on Belasea.
With respect to items sold by Belasea, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by Belasea is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item.
We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.
Belasea.com consistently works toward maintaining competitive prices on everything we carry.
Belasea.com doesn't offer price matching
"List Price" means the suggested retail price of a product as provided by a manufacturer, supplier or seller
We regularly check List Prices against prices recently found on Belasea.com and other retailers.
Certain products may have a “Was Price” displayed, which is determined using recent price history of the product on Belasea.com
Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page.
This price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart doesn't reserve the price shown at that time. It is also possible that an item's price may decrease between the time you place it in your cart and the time you purchase it.
Oversized and extremely heavy items will incur a special shipping surcharge.
The surcharge varies depending on the size and weight of the item. This charge will be displayed in the Shipping & Handling subtotal of the order form.
Some items may incur a sourcing fee to cover the expense of selling these items; we regret that we must occasionally pass these costs along to our customers. The sourcing fee, if applicable, will be listed along with the item's price on the product detail page
The Pre-order Price Guarantee applies to not-yet-released qualifying items
Belasea.com's price for not-yet-released items sometimes changes between the time the item is listed for sale and the time it is released and/or shipped.
Cash on Delivery: Inside Dhaka City Corporation we provide cash on delivery. Customer pay the product price and delivery charge to the delivery man.
Delivery outside Dhaka City Corporation: 200 taka Bkash and rest of the amount cash on delivery including the shipping cost. Bkash transaction cost is paid by the customer.
Sundarban Courier / SA Paribhan: If a customer wants the delivery via Sundarban Courier or SA Paribhan, the full payment including shipping cost must be paid via bkash. Bkash transaction cost is paid by the customer.
Delivery charge from our office to the customer is non refundable and paid by the customer, which is subject to change by the weight of the product, types of product and delivery location. The delivery charge can change at any time and customer will be informed if it is changed after the order is made, however before the product is been shipped to the customer. In that case customer has the right to cancel the order if it is more than the estimated cost. If the cost of the delivery is less than the estimated cost, we will refund the rest of the amount (if estimated cost is more than actual amount: Estimated cost – Actual amount). We deliver the product via our third-party to our customer, in these cases sometimes the estimated time to reach and actual time might vary. In these cases, customer cannot file a case or complain against us or can not claim any refund as we do not ship the products to the customers. If the customer like to change the address after we dispatch the product from our office, in that case additional delivery changed will be applied to change the shipping address.
Products which are on an offer price
If a product is on an offer price, customer must do all the research about the expire date, manufacturing date and anything related with products to Belasea help center before placing an order. Once they product is been dispatched, customers cannot complain about anything related with product or requesting for the return of the delivery cost. Delivery cost is always paid by the customers and Belasea does not get any benefits from this.
The following terms (“Software Terms”) apply to any software (including any updates or upgrades to the software) and any related documentation we make available to you in connection with Belasea Services (the "Belasea Software").
When you use apps created by Belasea, such as the Belasea App, you may grant certain permissions to us for your device. Most mobile devices provide you with information about these permissions. To learn more about these permissions.
You may not use any Belasea Service if you are the subject of Bangladesh sanctions or of sanctions consistent with Bangladesh law imposed by the governments of the country where you are using Belasea Services. You must comply with all Bangladesh or other export and re-export restrictions that may apply to goods, software (including Belasea Software), technology, and services.
Parties other than Belasea operate stores, provide services or software, or sell product lines through the Belasea Services. In addition, we provide links to the sites of affiliated companies and certain other businesses. If you purchase any of the products or services offered by these businesses or individuals, you are purchasing directly from those third parties, not from Belasea. We are not responsible for examining or evaluating, and we do not warrant, the offerings of any of these businesses or individuals (including the content of their Web sites). Belasea does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
The belasea services and all information, content, materials, products (including software) and other services included on or otherwise made available to you through the belasea services are provided by belasea on an "as is" and "as available" basis, unless otherwise specified in writing. belasea makes no representations or warranties of any kind, express or implied, as to the operation of the belasea services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through the belasea services, unless otherwise specified in writing. you expressly agree that your use of the belasea services is at your sole risk.
To the full extent permissible by law, belasea disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. belasea does not warrant that the belasea services, information, content, materials, products (including software) or other services included on or otherwise made available to you through the belasea services, belasea's servers or electronic communications sent from belasea are free of viruses or other harmful components. to the full extent permissible by law, belasea will not be liable for any damages of any kind arising from the use of any belasea service, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through any belasea service, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
Any dispute or claim relating in any way to your use of any Belasea Service, or to any products or services sold or distributed by Belasea or through Belasea.com will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Bangladesh Arbitration Act and Bangladesh arbitration law apply to this agreement.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including Injunction and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our office in Dhaka. The arbitration will be conducted by the Bangladesh Court according to the Arbitrator law.
Payment of all filing, administration and arbitrator fees will be governed by the Bangladesh Arbitrator law's rules. We will reimburse those fees for claims totaling less than BDT 10,000 unless the arbitrator determines the claims are frivolous. Likewise, Belasea will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.
We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
By using any Belasea Service, you agree that the Bangladeshl Arbitration Act, applicable Bangladesh government law, and the laws of the ICT, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Belasea.
Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your use of Belasea Services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
If you believe that your intellectual property rights have been infringed, please submit your complaint using our e-mail firstname.lastname@example.org. This form may be used to report all types of intellectual property claims including, but not limited to, copyright, trademark, and patent claims.
We respond quickly to the concerns of rights owners about any alleged infringement, and we terminate repeat infringers in appropriate circumstances
We offer the following alternative to our online form for copyright complaints only. You may submit written claims of copyright infringement to our Copyright Agent at:
Written claims concerning copyright infringement must include the following information:
The information we learn from customers helps us personalize and continually improve your Belasea experience. Here are the types of information we gather.
Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features such as 1-Click purchasing, Recommended for You , personalized advertisements on other Web sites (e.g., Belasea Associates with content served by a and Web sites using Checkout by Belasea payment service), and storage of items in your Shopping Cart between visits.
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries Belasea.com. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Belasea.com gives you access to a broad range of information about your account and your interactions with Belasea.com for the limited purpose of viewing and, in certain cases, updating that information.
Belasea.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Belasea.com only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.
If you choose to visit Belasea.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of Bangladesh. If you have any concern about privacy at Belasea.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers
You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through Belasea.com or one of our third-party sellers; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or Your Profile ; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; use our services such as Belasea Instant Video; compile Wish rate Reviews; and employ Product Availability Alerts, such as Available to Order Notifications. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; people (with addresses and phone numbers) listed in 1-Click settings; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in Your Profile ;and financial information, including Social Security and driver's license numbers.
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information.
Last update: 20/07/2022